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Programs and Presenters

Thursday, May 17, 2018 
Radisson Hotel & Conference Center
Green Bay, WI

Morning Keynote 

8:30-9:45 Connecting The Dots: What Does All The Disruption Mean From A Strategic View
Ė Michael Dominguez

The year of 2017 is like no other we have seen in decades. From disruption of technological forces that are changing the way we work and play to changes in Washington which will take time to understand its full impact, it is important to understand the context of what is taking place. The speed of change is a force that we will all wrestle with over the next decade.

As the economic environment and hotel structure continue to change at a rapid pace, it is important to understand the current outlook, economic concerns and forecasts that will dictate behavior in all business environments. The impacts of global political and economic instability still exist although the global economy is growing together for the first time in modern history

Our world has become much more complex with a variety of issues from, cyber security, meetings advocacy, behavioral changes and Health & Wellness leading the charge. In this dynamic session, industry veteran Michael Dominguez shares the latest trends in the hotel industry and how they affect your meetings and incentives.

Gain a better understanding of the economic environment, how structural changes will have an impact in 2018 and beyond, identify ways to optimize your ability to maneuver through this quickly changing environment. We will also explore the internal and external forces that will continue to pressure meeting design, content dissemination and the need to understand we no longer have attendees, but rather participants in meetings

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Bio:   Michael Dominguez, MGM Resorts International

Michael Dominguez is Senior Vice President and Chief Sales Officer for MGM Resorts International providing oversight of sales strategies in the MICE and transient segments, including industry relations, diversity sales and MGM Resorts Events & Production Services. Michael is actively involved in leadership roles in the Meetings and Events Industry and currently serves as the Immediate Past Chairman on the International Board of Directors for Meeting Professionals International.

Michaelís other industry leadership involvement includes board positions with:

- Past Chairman, MPIís International Board of Directors
- US Travel Association (Executive Committee)
- Co-Chair of the Meetings Means Business Coalition
- Co-Chair APEX Room Piracy Taskforce
- APEX Standards Committee
- GBTA Foundation Board
- HSMAI Foundation Board
- FICP Ė Hospitality Professional Advisory Committee
- Las Vegas Metro Chamber of Commerce Board of Trustees

Mike has also served on Taskforce positions for PCMA, ASAE and the Convention Industry Council.

Michael has been recognized in the industry for numerous honors including:

- Successful Meetings Top 25 Most Influential People in the Meetings Industry 2013 - 2016
- Smart Meetings 2015 Smartest Industry Leaders
- HSMAIís 2014 Top Minds in Sales and Marketing
- Meetings Focus 2014 Trendsetter
- MeetingsNet 2014 Changemakers
- HispanicBusiness.comís ď50 Most Influential Hispanics in the USĒ
- MPIís Industry Leadership Award 2015
- LV Hotel Associationís 2016 Industry Leadership Award
- Lanyonís 2016 Industry Leadership Award
- Timothy S.Y. Lam Foundationís 2017 Leadership Award in Collaboration

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10:15-11:15 Band-Aids to Bad Guys: Turning Perils into Protection
- Alan Kleinfeld


The Pulse Nightclub, the Aurora Movie Theater, the Ft. Lauderdale Airport, San Bernadino and, more recently, the Las Vegas shooter. Acts of violence against large gatherings of people are becoming more commonplace and the count is growing. These acts of hostility seem to happen more often and in more vulnerable places, especially where people gather. Itís not a matter of if itíll happen to your group, but when. We canít prevent all security risks, but we can mitigate many things and learn how to react when an emergency occurs. For instance, could the location or venue of your next meeting be a target? What are you doing to make your conferences and meeting safer and more secure? Are you doing it the right way? This training will not only assist meeting planners in learning what questions to ask themselves, their venues and their stakeholders to help keep attendees safer, but also offer takeaways to be put into action back at the office.  From Band-Aids to bad guys, get an idea of the scope of planning it takes and why a safety mindset from the minute you begin to plan your event is valuable.
  • Learn how to react when an emergency occurs.
  • How to make conferences and meetings safer and more secure.
  • Learn what questions to ask yourself, venue and stakeholders to keep attendees safe

Bio:
Alan is a planner with a badge! Heís a member of MPIís Security & Risk Management Task Force and trained in Event Security by the Department of Homeland Security. Heís earned his CMP, CMM and a Masters in Tourism Administration, which heís used for planning events from 10 people to over 5,000 attendees for associations, corporations and government all over North America. In addition to sharing his knowledge on safety and security issues for the meetings industry, Alan is the Accreditation and Ordinance Officer at the Folly Beach Police Department, just outside Charleston, South Carolina. In his time at there, he has served as the animal control officer, emergency dispatcher, beach patrol officer, public information officer, NCIC instructor as well as fleet manager and quartermaster (the person who manages the uniforms and equipment). Over the last two decades Ė in addition to planning and managing meetings -- he has written on budgets, sponsorship, program development and countless topics for the events industry as well as several articles on tourism safety, code enforcement, and animal control for public safety. His articles have run in The Meeting Professional, Convene, Smart Meetings and Associations Now. Alan is also an adjunct professor at the College of Charleston, leading topics from Event PR, Meeting Planning 101 and Career Options in Event Management. Heís led webinars and presentations for MPI, ASAE, IMEX, CMP Conclave and SPIN (Senior Planners Industry Network). Alan brings a unique perspective as both a meeting planner and police officer.

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Breakouts
1:45-2:45

Leadership Today - Are You Playing Chess Or Checkers?
Ė Michael Dominguez

Session:
We all understand that the world is quite complex today and the responsibility of leading a team has never been more challenging. In a world of multi-generations, multiple communication platforms and numerous distractions Team Dynamics have become complicated.
This session on team dynamics will help identify the necessary understandings if you are going to be successful in building deep and sustainable teams to ensure that you and your organization not only remain relevantÖbut even remain! Join us as MGM Resorts Internationalís, Chief Sales Officer and Immediate-Past Chairman of MPIís International Board of Directors walks us through important Team Structure: The Importance of Culture, Understanding the importance of humility and starting with building the right team members.

  • Learn what teams look like today
  • Learn the primary difference between Management and Leadership
  • Understand the importance of Strength Management and its importance to the team


Bio:   Michael Dominguez, MGM Resorts International

Michael Dominguez is Senior Vice President and Chief Sales Officer for MGM Resorts International providing oversight of sales strategies in the MICE and transient segments, including industry relations, diversity sales and MGM Resorts Events & Production Services. Michael is actively involved in leadership roles in the Meetings and Events Industry and currently serves as the Immediate Past Chairman on the International Board of Directors for Meeting Professionals International.

Michaelís other industry leadership involvement includes board positions with:

- Past Chairman, MPIís International Board of Directors
- US Travel Association (Executive Committee)
- Co-Chair of the Meetings Means Business Coalition
- Co-Chair APEX Room Piracy Taskforce
- APEX Standards Committee
- GBTA Foundation Board
- HSMAI Foundation Board
- FICP Ė Hospitality Professional Advisory Committee
- Las Vegas Metro Chamber of Commerce Board of Trustees


Mike has also served on Taskforce positions for PCMA, ASAE and the Convention Industry Council.

Michael has been recognized in the industry for numerous honors including:

- Successful Meetings Top 25 Most Influential People in the Meetings Industry 2013 - 2016
- Smart Meetings 2015 Smartest Industry Leaders
- HSMAIís 2014 Top Minds in Sales and Marketing
- Meetings Focus 2014 Trendsetter
- MeetingsNet 2014 Changemakers
- HispanicBusiness.comís ď50 Most Influential Hispanics in the USĒ
- MPIís Industry Leadership Award 2015
- LV Hotel Associationís 2016 Industry Leadership Award
- Lanyonís 2016 Industry Leadership Award
- Timothy S.Y. Lam Foundationís 2017 Leadership Award in Collaboration


The Lawyer is (Real) In
-  Tyra Hilliard, PhD, Esq, CMP

Session:
Have a legal question about meetings or events? Like Lucy in the Peanuts, the lawyer is (real) in! This session is all about you and the legal issues you have always wanted to ask about but that never seem to be brought up in legal sessions. A completely interactive session, attendees will be given a list of possible legal issues to discuss in small groupsócontract issues, Americans with Disabilities Act, alcohol liability, etc. Each group will come up with three questions to ask, from the list or from their experience. Itís like getting free legal advice on real issues (only with a waiver that no client privilege attaches to our discussions).

  • Discuss current real-world legal issues from the perspectives of planners, suppliers, and a lawyer.
  • Apply legal analysis to legal issues such as negligence liability or indemnification.
  • Explain legal issues to decision-makers using the law behind the issue to back you up.



Bio:
Tyra Hilliard, PhD, Esq, CMP is an attorney and professor whose expertise is in legal and crisis preparedness issues for the meetings, events, and hospitality industries.

Tyra teaches hospitality and business courses at the College of Coastal Georgia. She is published and widely quoted on legal and crisis management issues in academic and trade publications.

Honored for professional achievement as an Educator by the Professional Convention Management Association, Tyra has also received national recognition for her contributions to best practices initiatives with the Events Industry Council and Meeting Professionals International.

Her 25-year meetings industry career has included management roles in hotels, travel, destination marketing, associations, catering, law, and academia. She is one of only two people in the world who is a practicing attorney, has a PhD in Hospitality, and has earned the Certified Meeting Professional (CMP) designation.


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Afternoon Keynote
3:00-4:00
 
Bite Me! The Law of Food & Beverage
- Tyra Hilliard, PhD, Esq, CMP


Session:
Good or bad, people remember the food at events. As any planner or food provider knows, though, food and beverage is a risky area. Beyond keeping hot food hot and cold food cold, there are issues of dietary restrictions, food allergies, alcohol service, performance, food donation, and more. In this session, we discuss the legalities behind food and beverage service. From contract language that every planner should include in catering contracts to leveraging the law to get restaurants, caterers, and hotels to donate food, this is the law of food.
 
  • Define service standards that will not only improve the quality of service, but reduce the risk of liability.
  • Evaluate due diligence when dealing with ADA issues, including food allergies.
  • Clarify the responsibilities and opportunities under the Bill Emerson Good Samaritan Food Donation Act
 
Bio:
Tyra Hilliard, PhD, Esq, CMP is an attorney and professor whose expertise is in legal and crisis preparedness issues for the meetings, events, and hospitality industries.

Tyra teaches hospitality and business courses at the College of Coastal Georgia. She is published and widely quoted on legal and crisis management issues in academic and trade publications.

Honored for professional achievement as an Educator by the Professional Convention Management Association, Tyra has also received national recognition for her contributions to best practices initiatives with the Events Industry Council and Meeting Professionals International.

Her 25-year meetings industry career has included management roles in hotels, travel, destination marketing, associations, catering, law, and academia. She is one of only two people in the world who is a practicing attorney, has a PhD in Hospitality, and has earned the Certified Meeting Professional (CMP) designation.
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